If you prefer to customize your web messaging implementation, see Web messaging and Messenger in the Genesys Cloud Developer Center for instructions to use public REST APIs and the Messenger JavaScript SDK. See also the information about Third-party licenses. For more information, see Messenger JavaScript SDK in the Genesys Cloud Developer Center. Optionally, use the Messenger JavaScript SDK to further refine how Messenger behaves and interacts with other functionality, such as Genesys Predictive Engagement.Deploy the Messenger snippet to your website. Create a Messenger deployment and assign a version of a Messenger configuration to generate the snippet. Web Messenger helps practices engage with patients at a lower cost, with more engaging messages that include images and. Create a configuration to define the appearance and behavior of the message window. The gamified Web3 experience that gathered over 85,000 wallets over the past weeks is about to take a massive leap forward with the introduction of a new quest leveraging the Web3 messaging. Administrators can easily configure and deploy a standardized implementation of Messenger in the Genesys Cloud Admin UI. Messenger provides a predefined message window and launcher button which customers use to interact with bots and agents. Web Deployments > Deployments > All permission.Web Deployments > Configurations > All permission.Genesys Cloud CX 2, Genesys Cloud CX 3, or Genesys Cloud CX 1 Digital Add-on II license.
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